Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 10/14/2025
Last Updated: 10/14/2025

Turf Industries Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and text messaging communications.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details you provide when you fill out forms, request information, or subscribe to updates.
  • Usage Information: Non-personal data such as browser type, device information, IP address, and website interaction statistics collected through cookies or analytics tools.
  • Messaging Data: If you opt into receiving SMS or text messages, we collect your phone number and any communication preferences you provide.
  1. How We Use Your Information

We use your information to:

  • Provide and improve our services and customer support.
  • Communicate with you regarding quotes, appointments, updates, and promotional offers (only if you have opted in).
  • Respond to inquiries or service requests.
  • Send transactional or informational messages relevant to your relationship with Turf Industries Inc.
  1. Data Sharing and Protection

We take your privacy seriously and protect your data with appropriate administrative, technical, and physical safeguards.

  • We do not sell, rent, or share your personal information or phone number with third parties for marketing purposes.
  • We may share information only as necessary with trusted service providers who assist in our business operations (such as payment processors, scheduling systems, or messaging platforms). These partners are contractually obligated to keep your information secure and confidential.
  • We may also disclose information if required by law, to protect our rights, or to comply with legal proceedings.
  1. Text Messaging and Opt-Out Instructions

By providing your phone number, you consent to receive SMS or MMS messages from Turf Industries Inc. related to your inquiries, appointments, or promotional content. Message frequency may vary.

You can opt out of receiving text messages at any time by replying “STOP” to any message you receive. After opting out, you will no longer receive SMS communications, except for administrative or transactional confirmations as required.

Standard message and data rates may apply.

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

  1. Your Rights and Choices

You may:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal information.
  • Withdraw consent for marketing communications at any time.

To make any of these requests, please contact us at info@turfindustriesinc.com

  1. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve performance and user experience. You can manage cookie settings through your browser preferences.

  1. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates your acceptance of any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Turf Industries Inc.
1132 Rose Rd.
Lake Zurich, IL 60047
Email: info@turfindustriesinc.com
Phone: 1.847.516.6473
Website: https://turfindustriesinc.com